CIAS now provides a free independent advocacy service. We remain a community led and funded organisation, available to Cantabrians.
CIAS as an insurance only assistance service was closed in July this year. This new model of advocacy is available to Cantabrians who have issues/matters to resolve directly or indirectly from the earthquakes. This could involve insurance, home repair issues, or some other matter less directly related. Independent advocacy is for you to have assistance to restore your health and wellbeing to what it was pre-earthquakes.
If you would like to register for advocacy support from CIAS please let Lorraine Guthrie (Lead Advocate) know by one of these means:
An advocate will work with/for you to progress the issue you need resolving. He/she will be advocating for you, your aspirations and your position on a matter. Part of the role of the advocate is to ensure you are fully informed about the matter at hand, so will source information, assist with interpretation, suggest options for next steps and attend meetings with you or on your behalf. An advocate is not neutral as a facilitator or navigator is, is not a social service agency and does not provide free technical or legal advice. An advocate assists you to source, understand and implement information (technical, legal, insurance) into an action plan.
CIAS Trustees have always maintained independence is important in the rebuild and regeneration of Christchurch. Our accountability is to the people of Christchurch, which allows us to advocate for full and fair resolution and settlement of a dispute.
We are a non-government charitable trust, with funding provided through charities and others such as the Christchurch City Council and others.